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Why do I get “Unable to connect to the Gateway”?

The Unable to connect to the Gateway message indicates that Supremo cannot communicate with any of the gateways.

This can be due to several reasons:

  • lack of Internet connection: check the status of the connection;
  • a proxy server or a

Why is Supremo so slow?

If you are experiencing slowness during a Supremo remote session, we suggest to install the Mirror Driver on the remote machine.

The Mirror Driver improves both computational and network resource usage.

To install the Mirror Driver, open the main window …

How to configure Firewall exceptions and unlock Supremo?

Supremo does not require Firewall configuration, as it generates outgoing traffic on TCP ports 80 and 443.

However, there may be cases in which it is necessary to set it up.

When the Firewall is configured to block outgoing …

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