A remote connection indicates the connection between two PCs/servers that are located in different places.

Simultaneous connections therefore indicate connections between distant PCs/servers that occur at the same time. Simultaneous connections can be initiated either by different users (each operating on their own PC) or by a single user who initiates more than one connection with several remote machines from their PC.

In case of smart working, simultaneous connections represent the number of people who have to work from home by connecting to their PC in the office.

When it comes to technical assistance, they represent the total number of remote PCs that the technical team needs to reach at the same time.

To subscribe to a Business or Professional plan, you will need to indicate the number of simultaneous connections to be managed. To check some examples, click here.