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Supremo & Policlinico San Marco: combining innovation and humanity for better health
Let’s explore how Policlinico San Marco S.p.A., a leading Italian healthcare facility offering a wide range of medical and diagnostic services, has improved its operational efficiency and digital workflows with the help of Nanosystems software.
THE STORY IN A NUTSHELL
We asked Sara Furini, IT Systems Manager at Policlinico San Marco S.p.A., to share how adopting Nanosystems’ remote control software, Supremo, has enhanced their productivity. From system support to secure remote management, Supremo has become an essential ally in improving efficiency across the organization.
What were the main reasons why you chose Supremo?
The primary reason was its excellent cost-to-performance ratio. Supremo offered a reliable remote control solution that met all our operational needs without exceeding budget constraints, an affordable yet powerful tool for daily IT system management.
How is Supremo used in your company?
Supremo is mainly used for system support and remote assistance for internal users. It allows our IT department to manage multiple connections quickly and efficiently, ensuring smooth operations across the hospital’s network infrastructure.
What benefits have you found in adopting Supremo?
We’ve noticed a clear improvement in staff productivity. Remote interventions are faster and more stable, even with less-than-ideal network conditions. The tool’s intuitive interface also reduces the learning curve for new users, making support tasks simpler and quicker.
Do you have plans to expand the use of Supremo in the future?
For now, we’re satisfied with the current deployment. Supremo meets our expectations effectively, offering the right balance between performance, security, and usability for our everyday IT support needs.
How do you evaluate your experience with Supremo overall?
Our overall experience has been very positive. Supremo is reliable, easy to use, and secure, providing stable connections and quick session starts. The product fully meets our operational needs.
Final thoughts
Supremo has proven to be a trusted remote support solution for our IT team. It combines speed, simplicity, and security, essential qualities in a healthcare environment that requires efficiency and reliability at all times.