How to start a control session
Supremo is a remote control software, it allows an user to remotely control a PC/server without the need to be physically near the machine. For this reason is a powerful tool in the hands of a technician or an IT support specialist.
In this post we’re going to show how to start a remote control session with Supremo (from the point of view of the controller).
The first step regards the host PC/server – the computer that you need to remotely control: the remote user has to launch Supremo. If Supremo is able to connect to the remote gateways, a 4-digit password will be generated and the light in the lower-left corner will be green:
The remote user must send/tell you his ID and password. Then you – the controller – have to specify the ID in the related box of Supremo and click on “Connect”:
Supremo will ask you to specify the host password:
You’ are ready to control and assist your customer:
Easy, don’t you think?