Boosting remote assistance efficiency with Supremo: Softnow’s story
Softnow is a Polish company specializing in remote desktop solutions, serving as the official distributor and reseller of various remote access software, including Supremo by Nanosystems. By integrating Nanosystems’ Supremo into their offerings, they have enhanced their service portfolio, providing clients with reliable and efficient remote access tools. This collaboration has enabled Softnow to deliver high-quality, secure, and user-friendly solutions, thereby improving their operational efficiency and meeting the evolving needs of their customers.

THE STORY IN A NUTSHELL
At Nanosystems, we are committed to providing software solutions that help businesses optimize their operations. We reached out to Jan Wawrzyniewicz, Sales and Marketing Specialist at Softnow, to understand how Supremo has enhanced their productivity, improved remote working efficiency, and contributed to a more seamless workflow within their company.
What were the main reasons why you chose Supremo?
For Softnow, reliability was the key factor in selecting Supremo. As a company operating in software distribution, they needed a solution that was stable, efficient, and secure to support their remote working model.
How is Supremo used in your company?
Supremo has become a vital tool for Softnow, particularly for remote work and IT support. It is used to:
- Access company laptops and desktops remotely via mobile devices
- Facilitate collaboration by enabling employees to access apps and platforms on different devices
- Support daily tasks and business operations from any location
What benefits have you found in adopting Supremo?
The ability to connect via smartphones has significantly boosted productivity, allowing employees to perform essential tasks even when out of the office. Additionally, the strong security features of Supremo have been highly valued, especially when handling sensitive customer data.
Do you have plans to expand the use of Supremo in the future?
Softnow is considering further integrating Supremo for:
- Expanding remote access across multiple devices
- Improving onboarding processes by remotely guiding new employees
- Enhancing cross-device software accessibility to streamline operations
How do you evaluate your experience with Supremo overall?
Their experience with Supremo has been exceptional, highlighting its:
- Ease of use and intuitive UI
- Reliability in establishing stable connections
- Affordable pricing compared to other remote desktop solutions
Final thoughts
For Softnow, Supremo is more than just a remote access tool—it’s an integral part of their business operations. Whether for remote work, IT support, or internal collaboration, Supremo has proven to be an efficient, secure, and cost-effective solution that meets their evolving needs.