How to change and customise security settings
Find out how to enable two-factor authentication (2FA), change password lengths, manage permitted IDs and enable connection authorisation request. Ensure complete protection for your support efforts.
Share your licence with other users
With Supremo Professional you can remotely and encrypted assign your license activation code to remote devices. This allows you to enable other users to ...
Invoice remote support
Accounting Management is a valuable tool that simplifies, optimises and speeds up the accounting of your customer support activities.
Measure and optimise your support
With Support Services Dashboard you can check in real time the overview of the status of assistances requested by your clients and check the ...
Manage your console users
User Management allows you to create and control the users and operators who are part of your team. Users are accounts with whom you ...
How to start a connection with Supremo using a link or URL
Users can automatically open Supremo (version 4.8.5 or higher) and start a connection to a device via a link or URL on Windows and macOS
How to change Supremo options using a command line
The command line is a useful tool for automating the setting of certain Supremo parameters You can follow these simple steps to change the Supremo options.
How to use some features of Supremo via shortcut keys
Supremo offers a wide range of features that allows you to connect and provide assistance quickly and easily to and from a variety of devices
Create your Support Team
With the Professional license you can create your own Support Team, configure operators and enable them to handle your customers' support requests in the ...
Check who uses your license
The monitoring Current connections allows you to check who is using your licence, in real time. Enter your activation code in the Licence section ...