Follow these steps to activate all the features of the Professional licence: Activate your Supremo Professional licence in your Reserved Area on our site. ...
With the Support Queue you can receive support requests from your customers directly through Supremo. You can assign the requests to your collaborators or ...
Who performed a specific support session within your company? How long do you take to complete every singular assistance? How many assistances have been ...
At the link Remote Support – Automatic Installation, you can generate the command line for the automatic installation of Supremo, using the file .exe, ...
With the Supremo Professional plan, you can use all the advanced features of Supremo customisation (Custom Pro) by logging with your account into the ...
The monitoring Current connections allows you to check who is using your licence, in real time. Enter your activation code in the Licence section ...
With RMM you can remotely view, at any time and in real time, all the information relating to your devices. You can check their ...
In the Dashboard you have a convenient control panel that you can use to quickly and easily check the general status of the machines ...
In RMM - Monitoring, you can view the error and warning notifications of all the devices you are monitoring, both those in progress and those ...
At the Device Management link you can remotely view all the details of your devices, such as operating system, networks, software, hardware, and system ...
For each device you activate on the Devices Activation page, you can enable the Monitoring function, which allows you to define monitoring policies, i.e. ...
You can generate the MSI file to distribute Supremo with the MSI package automatically and in bulk. Follow these steps to generate the MST ...
With the Professional license you can create your own Support Team, configure operators and enable them to handle your customers' support requests in the ...
In Support Services - History, you can access the history of all the support requests received by your Support Team. Here you will find a ...
In the Address Book section, you can add the contacts to your Supremo Address Book and manage all the Uranium Backup clients connected to the ...
In the Supremo Console you can set up customised Supremo profiles, but if you had already created custom versions in your Reserved Area on ...
With Support Services Dashboard you can check in real time the overview of the status of assistances requested by your clients and check the ...
Accounting Management is a valuable tool that simplifies, optimises and speeds up the accounting of your customer support activities.
With Supremo Professional you can remotely and encrypted assign your license activation code to remote devices. This allows you to enable other users to ...
User Management allows you to create and control the users and operators who are part of your team. Users are accounts with whom you ...