Frequently asked questions

No, in order to control remote PCs / servers for commercial purposes it’s mandatory to subscribe one of our commercial plans. The controlled machine – physical or virtual – doesn’t need a subscription.

Yes, Meetings are available only to subscribers.

Yes, first 21 days of use are free even for commercial purposes.

Yes, you can activate any number of Supremo clients using your activation key. Our servers will check the active remote control sessions you are using and won’t allow you to surpass the maximum number of sessions allowed by your plan.

Yes, you can upgrade your plan from the Reserved Area whenever you want. Note that the Extra Connections will expire along with your Supremo Business plan.

Of course, all the subscribers of a Supremo plan can customize the executable for free and distribute it to their customers. Take a look to our official guide, it explains how to perform the operation. At least 1 activated Supremo plan is required to use the feature.

For now Supremo is a Windows-only remote access software, supporting all Windows OSes since XP, both 32 and 64-bit. During spring 2017 we will release the Android and iOS apps, the final versions will be introduced during summer 2017. We will introduce a MacOS client by the end of 2017 or in early 2018.

Yes, it can, even if the remote user is a normal user. Check this tutorial for this specific case.

Supremo always controls the console session. For this reason, it doesn’t allow to manage multiple accounts of the same server at the same time. Full Terminal Server support will come during summer 2017.

No, it will be introduced later during 2017.

No, it will be introduced later during 2017.