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Ecomputer & Supremo: Driving Success Together
Let’s explore how the Spanish company Ecomputer, S.L., a provider of IT services for businesses and professionals—ranging from web design, online marketing, and software development to consulting, hosting, domain management, graphics, and technical support—has optimized its business process management with the help of Nanosystems software.
THE STORY IN A NUTSHELL
At Nanosystems, we are always eager to learn how our software solutions enhance productivity and efficiency. We asked David Cano, Buyer Manager at Ecomputer S.L., to share how their company has benefited from using Supremo. Here’s how our remote control and management software has helped them optimize their workflow and support services.
What were the main reasons why you chose Supremo?
Ecomputer S.L. selected Supremo primarily for its reliability and competitive pricing. In their search for a remote control solution, they found Supremo to be the perfect balance between cost-effectiveness and performance, ensuring stable and secure remote access for their business needs.
How is Supremo used in your company?
Supremo is an essential tool at Ecomputer S.L., supporting various operational areas, including:
- IT support for clients and users
- System maintenance and troubleshooting
- Facilitating remote work
By integrating Supremo, they have streamlined their technical support and enhanced the flexibility of their IT services.
What benefits have you found in adopting Supremo?
The main impact was the ability to effectively adopt remote working solutions. Supremo helped to maintain high levels of productivity, ensuring timely support and efficient management of customer systems, even in unattended environments.
Do you have plans to expand the use of Supremo in the future?
Currently, there are no specific plans to expand its use, but given the positive experience, Supremo remains a key tool in their IT operations.
How do you evaluate your experience with Supremo overall?
Ecomputer S.L. describes their experience with Supremo as “very good”, emphasizing its ease of use, reliability, and strong customer support. Their overall impression of Nanosystems, from product quality to customer service, is highly positive.
Final thoughts
Thanks to Supremo, Ecomputer S.L. has optimized its IT support processes, enabling them to work more efficiently and provide seamless assistance to their clients. It remains a trusted solution for remote access, system maintenance, and telework support.