UAC is a powerful security feature of Windows but it may cause problems when you are remote controlling a PC. If Supremo runs under the SYSTEM user on the remote machine, it’s able to show and interact with the UAC dialogs. Otherwise, you will be blocked at the first UAC request, unable to do anything.
There are two reasons why Supremo isn’t running under the SYSTEM user:
- the execution under the SYSTEM user has been disabled: you can re-enable it from the Tools tab -> Advanced; (*)
- Supremo has been launched by a normal user: before performing any action that could trigger an UAC dialog, follow the steps showed in this tutorial and remotely re-launch Supremo with the credentials of an administrator.
(*) the option must be previously enabled by an Administrator user or it will be necessary to install the Supremo Service
At the end of the procedure, Supremo must be closed and restarted.