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A strategic partnership between aconitas and Supremo in the german market
One of Nanosystems’ key partners in the german market and a trusted distributor of enterprise IT solutions, aconitas GmbH, empowers its customers through a strong, sales-driven approach, while relying on Supremo to streamline processes, ensure consistency, and support sustainable growth.
In this testimonial, aconitas shares how this partnership creates value for both its internal organization and its customers.
THE STORY IN A NUTSHELL
We asked Nico Löhle, Marketing Manager at aconitas GmbH, to share how Nanosystems software has transformed the way their team works. In this testimonial, he explains how Supremo has improved productivity, simplified internal processes, and enabled efficient, secure remote support for both their customers and partners.
What were the main reasons why you chose Supremo?
As an ICT service provider and distributor, we were looking for a reliable, easy-to-use remote control solution. After extensive online research, Supremo stood out for its stability, security features, and suitability for both internal use and customer-facing services.
How is Supremo used in your company?
We use Supremo Control and his Console daily to provide fast and secure remote support to our customers. At the same time, Supremo is part of our product portfolio, enabling our MSP clients to perform remote maintenance, access unattended systems, and work efficiently from any location.
What benefits have you found in adopting Supremo?
Supremo has significantly improved our productivity. Thanks to fast and reliable remote connections, our team can support more clients in less time, reduce travel needs, speed up troubleshooting, and allocate resources more efficiently across multiple projects.
Do you have plans to expand the use of Supremo in the future?
Yes. We see strong potential in expanding the reselling of Supremo to a broader range of customers, particularly organizations looking for cost-effective, reliable remote access and support solutions that can scale with their business needs.
How do you evaluate your experience with Supremo overall?
Our experience has been very positive. Supremo is reliable, intuitive, and perfectly suited for daily remote support activities. Combined with professional customer support and clear communication, it makes Nanosystems a trusted long-term partner.
Final thoughts
Supremo has become an essential tool for improving how we work, internally and with our customers. It enables efficiency, flexibility, and service quality, helping us deliver real value while supporting sustainable growth in an increasingly remote-driven IT landscape.